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Delivery Policy

All orders placed on this site are subject to product availability and will be shipped according to IES’s shipping policies.

In the rare event that your order never arrives, notification of lost items must be received within 30 days from receipt of the shipping confirmation e-mail.

We offer three methods for shipping your orders from MMSIES.com and the below methods demonstrate approximate ship times in the United States of America and Internationally. The shipping rates are provided by real time shipping quotes from USPS, FED EX and UPS.

  • Standard United States Shipping via USPS – 4 to 8 business days
    Includes 1 day for processing and 3 to 7 days for transit.
  • Standard International Shipping via USPS – 14 to 21 business days
    Includes 1 day for processing and 13 to 20 days for transit.
  • Expedited United States Shipping via USPS Priority Mail – 4 business days
    Includes 1 day for processing and 3 days for transit.
  • Express United States Shipping via Fed Ex or UPS – 2 business days
    Includes 1 day for processing and 1 day for transit. 
  • Express International Shipping via Fed Ex or UPS – 5 business days
    Includes 1 day for processing and 4 days for transit. 

Business days include Monday–Friday, excluding holidays. 

IES partners with FED EX, UPS, and the UNITED STATES POSTAL SERVICE to ship your packages. Standard shipping orders are shipped by United States Postal Service (USPS). Expedited or Express orders are shipped by USPS, FED EX or UPS. You'll receive a shipping confirmation e-mail that will confirm shipment of your order.

There is no extra shipping fee to Alaska and Hawaii with Standard service. 

Delivery times vary from 7-30 days depending on your location.
To ensure the FASTEST delivery possible for International orders, please select FED EX or UPS.
Questions about shipping?

Call us at 1-877-730-9660 ext. 2 or email us at customerservice@iesmms.com

Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard, Expedited, Express).

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